MillerKnoll Performance System (MKPS)

The Last Mile

OUR DELIVERY AND INSTALLATION SERVICE
IS UNPARALLELED


This video describes and demonstrates a practice we call The Last Mile or MKPS.

FURNITURE SERVICES

The Last Mile, also known as MillerKnoll Performance System (MKPS), is the way WRG and MillerKnoll, our manufacturing partner, bring process discipline and quality to our design, order management, delivery, and installation process. We collaborate closely with MillerKnoll, so we can be efficient and synchronize everything within our control:

✳ PRE PLANNING + COORDINATION

We carefully plan and organize every phase of the project to ensure a smooth and efficient process from the start.


✳ SUPPLY CHAIN ALIGNMENT

Our team works closely with the supply base to ensure products are delivered accurately and on schedule.


PUNCH LIST COMPLETION

We finalize every detail and complete punch list items to ensure the space is fully project-ready.


✳ JIT SYNCHRONIZATION

We coordinate just-in-time manufacturing to align production timelines with your project needs


✳ DELIVERY SCHEDULING

Deliveries are strategically scheduled and sequenced to maintain project flow and minimize disruption.


✳ DIRECT SITE DELIVERY

Products move directly from MillerKnoll manufacturing facilities to your installation site for greater efficiency.


✳ INSTALLATION + SCHEDULING

Our teams unload, stage, de-trash, and install products with precision and care.

All this coordination and attention to the details of project planning and execution means a more orderly, timely and cost effective experience for you.